Quakes Ice Creamery
Quakes Ice Creamery began as a single storefront before growing into regional brand with strong retail momentum. As they expanded into wholesale and multi-vendor distribution, operational complexity increased.
Government reporting requirements, ingredient tracking, and vendor coordination demanded more than spreadsheets.
They needed structured digital systems to scale responsibly.
Salt Marsh delivered both the customer-facing front door and the operational infrastructure behind it.
From mixed platforms to one brand-aligned site — with forms, booking, and routing that scale.
The Challenge
The Problem
Growth introduces complexity. As Quakes expanded beyond a local storefront model, they faced: • Increasing ingredient tracking requirements • Multi-vendor coordination • Government reporting obligations • Inventory oversight across scaling operations • Disconnected manual tracking systems Without structured systems, growth creates administrative risk. The brand needed operational infrastructure — not just a website.
Case Study
Strategic Intervention
Salt Marsh executed a dual-layer build:
- •Web-based application to access software
- •Retail and event inquiry structuring
- •Clean digital front door for growing visibility
- •Foundation for e-commerce expansion
A centralized web application that streamlined internal workflows, organized retail and event demand, and established a scalable digital foundation.
- •Purpose-built ingredient tracking system
- •Inventory management aligned with scaling distribution
- •Structured vendor data organization
- •Reporting tools designed to simplify required government documentation
- •Centralized dashboard replacing manual spreadsheet workflows
The software was engineered to reduce administrative friction while increasing compliance clarity.
Outcomes
The Results
- Centralized operational visibility across ingredients and vendors
- Simplified reporting process for regulatory requirements
- Reduced administrative overhead tied to scaling distribution
- Structured foundation to support national growth
- Unified digital presence from storefront to supply chain
Quakes now operates with an operational backbone to support expansion while maintaining government compliance with far less tension.
What Changed
Compliance Clarity
Government reporting streamlined through structured data tracking.
Operational Visibility
Ingredient and vendor oversight centralized in one system.
Scalable Architecture
Systems built to support regional-to-national growth.
Administrative Efficiency
Manual spreadsheet processes replaced with structured software.
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